Focus Magic logo

FAQ

The FAQ (Frequently Asked Questions) covers a wide range of commonly asked questions. If you have a question which isn't covered here, please contact us.


What image editing programs does Focus Magic support?

Please see Supported Programs for Windows or Supported Programs for Mac to find out what image editing software Focus Magic supports.

What operating systems does Focus Magic run on?

To find out what operating systems Focus Magic works with, see the System Requirements page.

Does Focus Magic work with 64-bit Windows?

Yes! The latest version of Focus Magic works with 64-bit Windows operating systems. If you are running a dual core or quad core computer, you will see a two fold or four fold improvement in speed. Visit the Download page to download the latest version.

How do I install Focus Magic for the Mac?
  1. Download Focus Magic for the Mac
  2. Move the file you downloaded (eg. "FocusMagic64.plugin.zip") to the appropriate plug-ins folder for your image editing software *
  3. If the contents of the .zip file haven't been automatically extracted (which may depend on your OS settings), you'll need to make sure you extract the contents of the .zip file.
  4. Once you've moved the .plugin file to the correct folder, you should find "Focus Magic" on the "Filters" menu in Photoshop

* See the Supported Programs page for a list of supported software and the correct paths to install to.

How do I install Focus Magic for Windows?
  1. Download Focus Magic for Windows
  2. Double-click the *.exe file you downloaded (eg. "FocusMagic401.exe")
  3. The stand-alone version of Focus Magic will then be installed. It will also automatically install the plug-in to any supported image editing software it finds on your system *

    * See the Supported Programs page for a list of supported software and the correct paths to install to.
Why isn't my registration code working?

The registration codes are designed to work once (as an anti-piracy measure). If you're a registered user, and you need a new registration code for any reason (such as reinstalling the software, etc.), you can request a new code here. If you've only just registered, but you haven't received your registration code via email, please check your 'spam' or 'junk' folder, and if you still haven't received it, please contact support.

What file formats does Focus Magic support?

The stand-alone program (for Windows users) only supports JPG files, but the Focus Magic plug-in (for both Windows and Mac) supports all of the file formats that your image editing software supports.

What can I use in Focus Magic before I need to register?

You can use all of the features available in Focus Magic on up to ten images. After that you will need to register.

Doesn't Photoshop do all that stuff?

Photoshop does have Unsharp Mask but it uses a different method of sharpening and doesn't work nearly as well. See our Focus Magic vs. Unsharp Mask comparison.

What's new in version 4 for Windows?

Version 4 now works as a 32-bit and a 64-bit plug-in for Windows. It also includes some improvements to the 32-bit stand-alone version and the auto-detect. If you have used the 32-bit version before and you are running a dual core or quad core computer, you will see a two fold or four fold improvement in speed.

How does Focus Magic work?

Focus Magic reverses the way the image got out of focus using advanced deconvolution technology. We can't give out a detailed explanation because we need to protect our investment.

Can Focus Magic run faster?

There is an enormous amount of number crunching that needs to be done to re-focus an image. We've done our best to make it run as fast as possible.

What hardware does Focus Magic need?

To find out what hardware requirements Focus Magic has, see the System Requirements page.

What percentage of photographs can Focus Magic enhance?

Softness is introduced to images during digitizing from the very nature of the digitizing process. Continuous graduations of color and tone are converted into points on a regular sampling grid. Detail that is finer than the sampling frequency is "averaged" into the pixels, softening the overall appearance. This means that nearly all photographs can be enhanced with Focus Magic, even if it is only with a blur width of one.

I've sent an email requesting support. Why haven't I heard back?

Please be sure that you sent your email to support@focusmagic.com. Other email addresses that may be listed on this site do not handle support or general inquiries. Also, please allow 24 hours for a response (and allow longer for weekends).

What is your refund policy?

Please refer to our Return Policy.

Back to Top