We offer a fully functional trial version of our software for you to carry out a complete evaluation of our software prior to purchase. Tutorials for our software are also available on our web site. Please use our trial version and the information on our website to ensure that our software meets your needs before you purchase.

Software that has been downloaded, purchased and registered from our web site cannot be returned or refunded. Software that has been purchased from a reseller, installed and registered also cannot be returned or refunded. This policy is in line with International Copy Protection and Electronic Software Download generally accepted practices and do not affect your statutory rights. Please evaluate our trial software before you purchase.

For cases other than those listed above, the refund on a credit card can take up to 4 weeks depending on the credit card company. Therefore the credit charge and the credit refund may not appear on the same monthly summary.

For assistance with your order (billing and download) please get in contact with support@focusmagic.com.