FAQ (Frequently Asked Questions)

The FAQ covers a wide range of commonly asked questions.  If you have a question which isn’t covered here, please contact us.

  • The thumbnail is twice the size because screen resolutions have increased and the thumbnails have become too small. You now compare the before and after thumbnail “in-situ” by holding the mouse down on the thumbnail.
  • The algorithm now sharpens more accurately and with less noise than the previous algorithm.
  • The “Image Source” setting has been removed and replaced with two controls “Remove Noise” and “Accuracy / Speed”. The “Image Source” used to make these adjustments depending on what the source was but we thought it was better to let the user decide on a case by case basis. The forensic mode setting has now been replaced with Accuracy = Highest.
  • The “Remove Noise” control now removes a different type of noise. It used to remove “shot noise” which is quite an uncommon type of noise, but it now removes “random noise” which is much more common.
  • The “Amount” control has been removed because people often asked which control they should adjust; “Blur Width” or “Amount”. Our answer was always to leave the “Amount” at 100% and only adjust the “Blur Width”. Because it caused too much confusion and we always told them to leave it at 100%, we thought it would be better to remove it.
  • For the stand-alone app (Windows), we’ve added the ability to undo and redo changes.
  • For the stand-alone app (Windows), we’ve also added the ability to rotate the image by 90 degrees.

Please see Supported Programs for Windows or Supported Programs for Mac to find out what image editing software Focus Magic supports.

Focus Magic works on both Windows and Mac.  For more details, see the System Requirements page.

  1. Download Focus Magic
  2. Extract the “FocusMagic64.plugin” file from the “FocusMagic402.plugin.zip” file you downloaded
  3. Move the “FocusMagic64.plugin” file to the appropriate plugins folder

See the Supported Programs page for a list of supported software and the correct paths to install to.

  1. Download Focus Magic for Windows
  2. Double-click the *.exe file you downloaded (e.g. “FocusMagic403.exe”)

The stand-alone app will be installed.  The Focus Magic plugin will also automatically install itself into any supported image editing software it finds on your system.

See the Supported Programs page for a list of supported software and the correct paths to install to.

The registration codes are designed to work once (as an anti-piracy measure).  If you’re a registered user, and you need a new registration code for any reason (such as reinstalling the software, etc.), you can request a new code here.  If you’ve only just registered, but you haven’t received your registration code via email, please check your ‘spam’ or ‘junk’ folder, and if you still haven’t received it, please contact support.

If you’re using the stand-alone app (Windows only), you can work with JPG, BMP, PNG and TIFF files.

If you’re using the plugin (Windows & Mac), you can work with any file format that your image editing software supports.

You can use all of the features available in Focus Magic on up to ten images.  After that, you will need to register.

Photoshop does have Smart Sharpen (Unsharp Mask) but it uses a different method of sharpening and doesn’t work nearly as well.  See our Deconvolution vs. Smart Sharpen comparison.

Focus Magic reverses the way the image got out of focus using advanced deconvolution technology.  We can’t give out a detailed explanation because we need to protect our intellectual property.

To find out what hardware requirements Focus Magic has, see the System Requirements page.

Softness is introduced to images during digitizing from the very nature of the digitizing process.  Continuous graduations of color and tone are converted into points on a regular sampling grid.  Detail that is finer than the sampling frequency is “averaged” into the pixels, softening the overall appearance.  This means that nearly all photographs can be enhanced with Focus Magic, even if it is only with a blur width of 1 pixel.

Please be sure that you sent your email to support@focusmagic.com.  You will need to allow up to 24 hours for a response (or longer for weekends).

We respond to every email that requires a reply.  If you haven’t received a reply from us, please check your spam/junk folder!