FAQ (Frequently Asked Questions)

The FAQ covers a wide range of commonly asked questions.  If you have a question which isn’t covered here, please contact us.

Version 5 is now available for Windows and Mac. Discover what’s new in Version 5.

Please see Supported Programs for Windows or Supported Programs for Mac to find out what image editing software Focus Magic supports.

Focus Magic works on both Windows and Mac.  For more details, see the System Requirements page.

The steps for installing Focus Magic on the Mac are covered at the top of the Supported Programs for Mac page.  That page also includes a list of supported software and the correct paths to install to.

  1. Download Focus Magic for Windows
  2. Double-click the *.exe file you downloaded (e.g. “FocusMagic500a.exe”)

The stand-alone app will be installed.  The Focus Magic plugin will also automatically install itself into any supported image editing software it finds on your system.

See the Supported Programs page for a list of image editing apps that work with the Focus Magic plugin for Windows.

The registration codes are designed to work once (as an anti-piracy measure).  If you’re a registered user, and you need a new registration code for any reason (such as reinstalling the software, etc.), you can request a new code here.  If you’ve only just registered, but you haven’t received your registration code via email, please check your ‘spam’ or ‘junk’ folder, and if you still haven’t received it, please contact support.

If you’re using the stand-alone app (Windows only), you can work with JPG, BMP, PNG and TIFF files.

If you’re using the plugin (Windows & Mac), you can work with any file format that your image editing software supports.

You can use all of the features available in Focus Magic on up to ten images.  After that, you will need to register.

Photoshop does have Smart Sharpen and Shake Reduction filters but they can only handle a trivial amount of blur (see comparison on the homepage).

Focus Magic reverses the way the image got out of focus using advanced deconvolution technology.  This is different to most other products which “increase the contrast at the edges” and give the perception that the image is sharper.

To find out what hardware requirements Focus Magic has, see the System Requirements page.

Maybe ten percent of recent photos and twenty percent of older photos are noticeably blurred and need to be sharpened.

Interestingly enough, nearly all photos can benefit from some sharpening with Focus Magic even though it would only be by a small amount.  Many people have been surprised to find that a photo that they though was “pin sharp” could actually be sharpened.  Some Focus Magic users have also said that they focus all the photos they care about with a blur width of two.

Please be sure that you sent your email to support@focusmagic.com.  You will need to allow up to 24 hours for a response (or longer for weekends).

We respond to every email that requires a reply.  If you haven’t received a reply from us, please check your spam/junk folder!